Returns

We want you to love MIILS, but if you're not completely satisfied with your first purchase, we offer a refund on first-time orders in accordance with the conditions below.

REFUND ELIGIBILITY & CONDITIONS

• Item(s) must be unopened, sealed, and in their original condition

• Item(s) must be returned using a traceable and insured shipping method. We are not responsible for lost or uninsured returns.

• The product(s) must have been purchased directly from drinkmiils.com

• Returns must be postmarked within 30 days of the original ship date

• Refunds will be issued based on the number of qualifying pouches returned

  • Example: If 7 out of 8 pouches are returned and meet all conditions, a refund will be issued for 7 pouches only

• Shipping and handling fees are non-refundable, and customers are responsible for return shipping costs

• Packages marked Cash on Delivery will not be accepted

• Refunds are issued back to the original form of payment

• All products purchased during sales or promotional events are final sale and not eligible for refunds or exchanges

• We do not offer exchanges at this time.

 

INCORRECT OR DAMAGED ORDERS

Sorry this happened! We will try to make it right for you, don't worry. If you receive an incorrect or damaged order, please send an email at hello@drinkmiils.com within 2 days of receiving your order. We’ll take it from there and ensure you're taken care of!